Frequently Asked Questions

What are the steps to bringing a new adult dog or puppy home?

Please read our detailed ownership transfer process page

How are the dogs delivered to the new owners?

We send our dogs using Alaska Airlines Pet Connect Animal Travel service. This means your dog will be the last one boarded on the plane and the first one off when landed.

Do you include acclimation services for your trained dogs?

There is no need for the presence of an experienced trainer upon arrival. Once the dog has lost its former handler, their primary goal is to belong to a new one, which happens quickly when provided with basic food, water, and walks on a leash.

What is the average starting price of a trained adult dog for sale?

Trained Adult Dog pricing depends on many factors concerning performance titles, certifications, as well as age of the dog. The normal starting price for a certified dog is $18,000.

What amount is the deposit that you require to hold a puppy until it is old enough to leave the litter?

Our standard deposit is 25% of the purchase price. The remaining balance due must be paid in full by the time the puppy is six weeks old.

When does Puppy Obedience Training need to be paid in full?

All Puppy Obedience Training needs to be paid in full before scheduling delivery of the puppy leaving Kraftwerk K9.

What happens to our deposit if we change our mind about buying a dog?

The standard 25% deposit is non-refundable, but can be transferred to another dog at a later date.

Where do we pick up our new dog?

Your dog will arrive in the cargo department for pickup, which is separate from the main terminal. Alaska Airlines requires a minimum of a one hour acclimation period for the dog after the flight lands. You can read more about Alaska Airlines Pet Connect service here.

What is the typical delivery cost of puppies and adults?

Delivery charges depend on arrival location, size, and weight of the dog. The typical price is between $600 – $1,000.

What happens to our deposit if there are not enough puppies born in the litter requested?

We accept three deposits each for males and females, but exactly how many will be born is out of our control. The deposit is transferable to another litter of your choice in this case.

Is there a time limit after a deposit is submitted for delivery of the dog?

We will care for the dog for up to ten days free of charge after the deposit date. The dog must be paid for in full by the end of ten days for delivery to be scheduled. If you are not able to receive delivery of the dog within ten days, we can care for them on site for a $50 per day fee.

What kind of handling instructions come with the trained dogs?

We have instructional videos on our Certified Trained Dog page. If you have further questions, please let us know!

Do you offer tours of the facility?

Yes, our kennel tours are scheduled by appointment only.